Privacy Policy

We may collect the following information when you use our store:

• Name, email address, delivery address and billing address.
• Payment details (processed securely by our payment provider).
• Information you provide when you contact us about returns, exchanges or customer support.

Our website uses:

• Essential cookies to make sure your cart and checkout work properly.
• Vercel Analytics, which is cookieless and does not store any personal data on your device.

We do not use Google Analytics, Meta/Facebook Pixel, TikTok Pixel, or other trackers that require consent.

We use your information only to:

• Process and deliver your orders.
• Communicate with you about your purchase.
• Handle returns or exchanges.
• Improve the performance of our website.

We keep order records for as long as required by UK tax and accounting laws (typically 6 years).

Under UK GDPR, you have the right to:

• Access the information we hold about you.
• Request corrections to your information.
• Ask us to delete your data (where legally possible).
• Object to how we use your data.

To exercise your rights, please contact us at thea@thekeepsakepress.co.uk.

We may update this Privacy Policy from time to time. Last update: 10.09.25